Sometimes plugins and functionality in Outlook 2007 can fail or only partial function due to a corrupted Outlook profile. When this happens it can help to Backup and Create a new profile in Outlook.To back up and create a new profile in outlook 2007 follow the instructions below.How To Backup and Create a new profile in Outlook 2007
Backup and Create a new profile in Outlook 2007

To back up and create a new profile in outlook 2007
In outlook, click file, and select import and export
Select export to a file, then click next
Select PST then click next
Select personal folders (highlighted blue) and ensure that there is a tick in the include subfolders box, then click next
Click the browse button and save the file to C:\backup.pst
Ensure that the replace duplicates option is selected
Click Finish
You will see another window, click OK
You may see some progress bars going past, just wait till they finish, and then close outlook.
Click Start-Control panel
Locate and open mail
You will see a window like this, click on show profiles
Click the add button
Type your name and click OK
You will be asked to Enter your email account details, put a tick in manually configure, and click next
Select internet email and click next
Enter your account details and click next
Click finish
Make sure your name is highlighted, and click properties
Click on data files
Click Add
Select the top option
Click ok
Browse to my computer and locate the backup file you saved, earlier in C:\backup.pst
At the next window, click OK
Highlight the one you just made, and click set as default
You will see this window, click OK
Click Close
And again…, then click OK
Close the control panel(if still open) and try to use the features of outlook that were missing.
If this fix does not work please search our site for other solutions. We recommend search terms like Outlook, Outlook Profile, Microsoft, Office Outlook, Create new Outlook profile 
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